Experienced IT Support & Troubleshooting Specialist

I am an experienced IT support professional with over 5 years of expertise in diagnosing and resolving a wide range of technical issues. From computer and laptop repairs to printer, photocopier, and CCTV troubleshooting, I provide reliable and efficient solutions. Whether it's hardware repairs, software troubleshooting, or network setup, I ensure smooth operation with quick and effective problem-solving.

If you're looking for a skilled IT specialist to fix your tech problems, feel free to reach out!

CCTV Repair & Service 

Printer Repair & Service 

Photocopier machines Repair & Service 

Access Control devices Installation and Repair.( Fingerprint Devices, Face Capture Devices etc.)

Entry and exit Management Systems Configure.

Customer Support Engineer – TCC (2024 – Present)

Diagnose and repair computers, laptops, printers, and photocopiers.

Provide technical support and troubleshooting for IT-related issues.

Install and maintain CCTV systems.

Installed and configured Fortinet and DrayTek firewall systems, enhancing network security and traffic management.

Set up and maintained Remote Magnet Door Lock Systems, improving access control and security.

Installed and configured Guard Tour Systems, ensuring effective security patrol monitoring.

Installed and Maintenance ANPR System with vehicle  entry and exit Management.

Installed and Configured Bio metric devices and Face Capture devices.

Technical Executive – Sri Lanka Customs Head Office (2020 – 2023)

Performed repair and maintenance of photocopiers, printers, desktops, and laptops, ensuring smooth operations.

Configured and managed Windows Server 2019, optimizing system performance and security.

Junior Executive - Ministry of Agriculture 2018 - 2020

Configured and Managed Windows Server 2012.

Performed repair and maintenance of printers, desktops, and laptops.