An IT Support Specialist is responsible for providing technical assistance to clients or staff by troubleshooting, diagnosing, and resolving hardware, software, and network issues. This role involves ensuring that all systems, devices, and applications run smoothly to support business operations. IT Support Specialists often assist with system setup, user training, and maintaining secure networks.

Provided hardware and software support to end-users, resolving technical issues efficiently.
Installed and configured computer systems, printers, and other office equipment.
Assisted with system troubleshooting, resolving connectivity and operational issues.
Maintained user accounts, providing access to systems and software based on company policies.
Monitored and maintained IT infrastructure, including security updates, backups, and antivirus measures.